Astrato Update / Glitch

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Yogi_HY_Analytics
Yogi_HY_Analytics Member, Partner Posts: 36 Type 1.5
edited June 2022 in Q&A

Howdy y'all,

There seems to be a weird glitch/bug with Astrato when moving objects and/or updating objects. I have noticed if I move an object and let go, sometimes it automatically reverts back to its original position.

I have found a workaround that works extremely well. If you move the object and then right before you release the mouse, press down the shift button and release the shift button, then release the mouse it seems to always enforce the move/update to the object.

Not sure if this is happening to anyone else, but please try this workaround!

Kind regards,

Yogi Achilleos

Comments

  • dansanya14
    dansanya14 Administrator Posts: 40 admin
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    Hey, @Yogi_HY_Analytics hope you're doing well?


    Just to let you know, we're looking into this, so do look forward to it being fixed in a future release

  • Robert_Mika
    Robert_Mika Member Posts: 45 Type 1.5
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    I found this strange behaviour:

    When turning the bar chart vertically the chart lost its labels. Then when moving/ dragging I end up with the below.

    Look like the labels do not scale with the chart.


  • dansanya14
    dansanya14 Administrator Posts: 40 admin
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    Hey, @Robert_Mika are you still experiencing this issue? I've attempted replication but failed.


    Please see the attached video of my attempt in the below Zip



  • Robert_Mika
    Robert_Mika Member Posts: 45 Type 1.5
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    Thank you, Daniel.

    Your object is quite large could you try to minimise/scale down it.

    Moreover, my version is diffrent that you're as looking at your panel you have many more options:


  • dansanya14
    dansanya14 Administrator Posts: 40 admin
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    @Robert_Mika can you kindly raise it on Intercom with the support team

  • Robert_Mika
    Robert_Mika Member Posts: 45 Type 1.5
    edited June 2022
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    Thank you, @daniel.adesanya

    Shall I rise my concern about the version or the glitch?

    Would you mind t provide more details about the Intercom?

  • dansanya14
    dansanya14 Administrator Posts: 40 admin
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    Hey @Robert_Mika , regarding the glitch on the main thread, I can confirm we're investigating it.


    I was referring to the Bar Chart Values displacement; Intercom is how you contact us at Astrato through the little Chat bubble on Astrato?

    A member of my team or I would be happy to be of assistance.